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Understanding Active Reveals Limits

What is an Active Reveal?

Written by Justyn
Updated today

When you reveal contact information for a prospect, the request goes through a processing phase before results are delivered. During this processing time, the reveal is considered ​active​.

You can identify active reveals by their status badge:

• ​Status:​ ​Queued​ · ​Meaning:​ Your reveal is waiting in line to be processed
• ​Status:​ ​Resolving​ · ​Meaning:​ Your reveal is actively being processed

Both statuses appear with a ​yellow badge​ in the interface.



The Active Reveals Limit

Wiza allows a maximum of ​10 active reveals at one time​ per user. This ensures reliable processing and prevents system overload.



What This Means For You

• If you have 10 reveals currently ​Queued​ or ​Resolving​, any new reveal attempts will show this message:

"You have reached the maximum number of active reveals. Please allow some time for the current reveals to complete."

• Once any of your active reveals finishes (status changes to ​Finished​ or ​Failed​), you can reveal more prospects.



How to Check Your Active Reveals

1. Look at your reveals list or prospect table
2. Identify any entries showing ​Queued​ or ​Resolving​ status (yellow badges)
3. Count how many are currently in these states



Tips to Avoid Hitting the Limit

• ​Wait for completion​: Allow current reveals to finish before starting new ones
• ​Batch smaller groups​: Instead of revealing 20 people at once, do them in smaller batches
• ​Monitor status badges​: Keep an eye on yellow "Queued" or "Resolving" badges



How Is This Different From Fair Use Limits?

• ​Limit Type:​ ​Active Reveals​ · ​What It Tracks:​ Reveals currently processing · ​Threshold:​ 10 at a time
• ​Limit Type:​ ​Fair Use​ · ​What It Tracks:​ Total reveals over time · ​Threshold:​ 50 per 5 min, 500 per 24 hours

The ​Active Reveals limit​ is about ​concurrent​ processing — how many reveals are "in flight" at once. The ​Fair Use limit​ is about total volume over time. You can hit the active reveals limit even if you're well under your fair use numbers.

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