Troubleshoot the Wiza browser extension

Use these checks when the floating Wiza icon or side panel does not work as expected.

Wiza supports Google Chrome, Microsoft Edge, and Brave.

Open the browser extension settings. Confirm Wiza is installed, enabled, and allowed on LinkedIn. Pinning is optional.

After installation or an update, refresh the LinkedIn tab. If required, close and reopen the tab.

Select the floating Wiza icon on the right side of the page.

If the panel shows the Wiza login screen, complete the login there. Use SSO when your organization requires it.

If the panel shows a third-party cookie warning or returns to login, allow site data for Wiza and LinkedIn.

Wiza does not read LinkedIn or Sales Navigator preview panes. Open the full person or company page.

Bulk export and multi-select no longer appear on LinkedIn, Sales Navigator, or Recruiter result pages. This is expected behavior.

Use Wiza Prospect, CSV upload, or CRM import for bulk lists.

Temporarily disable other LinkedIn extensions. If the issue continues, test Wiza in a new browser profile.

Send Support the browser name, extension version, current page URL, and a screenshot of the side panel state.