If you come across a phone number that turns out to be wrong, disconnected, or not the right person, you can report it directly in Wiza in just a few clicks. Your feedback helps improve data quality for your team and can trigger a fresh phone lookup at no extra cost.
Where to Report a Bad Phone Number
The reporting option is available in two places:
Wiza Prospect — Next to any revealed phone number, click the flag icon labeled "Flag as inaccurate."
LinkedIn plugin — The same flag icon appears on the contact card.
How to Report a Bad Phone Number (Step-by-Step)
Find the revealed phone number in Wiza.
Click the flag icon (Flag as inaccurate).
In the pop-up, select a reason for the report.
Add a short note describing what was wrong (required).
Click Submit Report.
What You'll Be Asked to Provide
When submitting a report, you'll need to include:
A reason — such as Wrong person, Disconnected number, or Generic number.
Additional details (required) — for example, what happened when you called.
💡 Tip: The more specific your notes, the more useful the report. For example: "Reached the company switchboard, not the prospect."
What Happens After You Submit
Wiza confirms the report and immediately begins looking for a replacement phone number.
The replacement lookup runs without using an additional phone credit.
You cannot report the same phone number twice on the same profile — but you can report a different number on that profile if needed.
How Wiza Uses Your Reports
The reported number is flagged as invalid for you immediately.
If multiple users report the same number on the same profile, Wiza can mark it as globally invalid — removing it for everyone.
This collective feedback helps improve phone data quality across the platform over time.
Best Practices for Reporting
Only report confirmed bad numbers — wrong person, disconnected line, or a generic company number.
Be specific in your notes — details like "voicemail belonged to someone else" help Wiza process the report more accurately.
💡 Need help? Click the chat icon in the bottom right to message support.