This article will ensure complete transparency regarding our pricing so you always know what to expect. Below, we break down how our pricing works, what happens if you exceed your credits, and how you can avoid additional charges.
Wiza Pricing Breakdown
Wiza charges based on the type of data retrieved:
$0.15 per valid email
$0.35 per contact with a phone number
These charges only apply if you exceed your subscription credits.
How Overage Charges Work
If you run out of credits, Wiza allows you to continue exporting contacts at the standard per-contact rate. To keep you informed, we:
✔ Display notifications within the app when you’re approaching your limit. Below is an example you'd see if you're exporting a list.
✔ Provide a cost estimate before launching each scan, so you know exactly what to expect.
This way, you’re always aware of your credit balance and any potential overage costs.
Need Assistance?
If you’ve exceeded your credits, we understand this may have caught you off guard. Upgrading to an Unlimited Plan ensures you never have to worry about limits again! You can explore your options on our Pricing Page.
If you have any questions or believe you’re eligible for additional compensation, feel free to reach out via live chat or email us at hello@wiza.com—we’re happy to help!
Important Note: As outlined in our Terms of Service, you are responsible for any overage charges once your credits are exhausted. While we do offer compensation in certain cases, these requests are reviewed on a case-by-case basis and granted as a courtesy.