You can upgrade or downgrade most Wiza plans from your Billing settings. Enterprise plan changes are managed by Customer Success. If you have an Enterprise plan, email success@wiza.com instead of using the self-serve plan flow.
After logging into your Wiza account, navigate to the settings by clicking your profile icon with your initials located at the top right corner. From the dropdown menu, choose 'Billing,' as demonstrated in the accompanying image.
On the Billing page, find Current subscription and select Manage. The Manage option is not shown for Enterprise plans because those changes are handled by Customer Success.
Your current plan will stand out and be highlighted for easy identification, while alternative options will appear alongside it. For those on monthly or yearly plans, beneath the 'Pick a plan' description, you'll find a toggle allowing you to seamlessly switch between monthly and yearly payment terms, enabling you to explore different payment options effortlessly.
What happens when I downgrade?
When you switch your plan—be it an upgrade or a downgrade—your renewal remains unchanged. Downgrading incurs no additional cost at the time of doing so.
What happens when I upgrade?
Upgrading factors in your renewal date and the credits utilized on your current plan from your last payment. The charges for an upgrade are prorated based on these key factors. If you're upgrading from monthly to yearly, it will still be prorated.
Just as mentioned earlier, your renewal date stays consistent with its original schedule.
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