Why am I unable to create a Wiza account with my work email or Google account?
Wiza requires the use of a valid corporate or business email to ensure compliance with its policy for professional account creation. Below, we explore common reasons why account registration may fail and outline troubleshooting steps.
Email Requirements for Wiza Account Registration
To create a Wiza account, you must:
Use a corporate or business email domain.
Avoid using free email services such as Gmail, Yahoo, or similar providers when opting out of Google login.
This policy ensures that accounts are tied to verified, professional domains to enhance security and data authenticity.
Troubleshooting Common Account Creation Issues
If you are struggling to register with your work email or experience errors, consider the following solutions:
1. Validate Your Email Address
Ensure there are no typos in the email address you are entering.
Confirm that your email domain is recognized as a corporate or business domain that meets Wiza’s requirements.
Verify that your work email can accept external communications and is not blacklisted by your email provider.
2. Using Google Login
If opting for Google Login:
Ensure your Google account is correctly linked to your organization’s domain, not a free Gmail account. Gmail and similar free domains are not permitted unless through authorized Google login pathways.
3. Browser Troubleshooting
If you receive an error, try switching to Incognito mode or using a different browser to rule out cache or settings conflicts.
4. Resolving Domain Restrictions
If your email domain is unsupported, reach out to your organization’s IT department to confirm external configurations and domain verification.
What Do Error Codes Mean?
You might encounter error messages when trying to register. For example:
Error Code: VSF – This typically indicates an issue with your email domain or your current browser session. Refer to the troubleshooting tips above.
Contacting Support
If you’ve followed the steps above and still cannot register, feel free to contact Wiza support for assistance. Provide as much detail about your issue as possible, including the error messages you received.