Add contacts to HubSpot sequences when you sync them from Wiza.
If HubSpot is already connected, you must reconnect it to grant Wiza access to sequences. Your existing CRM connection alone does not include these permissions.
There are two parts to setup:
A HubSpot Super Admin allows Wiza to access sequences and gives users the required access.
Each user reconnects HubSpot from their own Wiza account and approves the sequence permissions.
If your admin has already approved access, go directly to For users: reconnect HubSpot in Wiza below.
Before you start
You need:
Sales Hub Professional or Enterprise, or Service Hub Professional or Enterprise.
An assigned Sales or Service seat in HubSpot.
HubSpot Sequences and Communicate permissions.
A connected personal email inbox in HubSpot.
Access to the HubSpot sequences you want to use.
Important: Wiza sends sequence emails from the inbox matching the HubSpot login email used to connect Wiza. A shared team inbox cannot send sequence emails.
For HubSpot admins: allow sequence access
A HubSpot Super Admin must complete these steps. Being a Wiza admin does not give you HubSpot Super Admin access.
1. Open Wiza’s app permissions in HubSpot
In HubSpot, open Settings.
Go to Integrations → Connected Apps.
Open the Approved apps tab.
Find Wiza.
Click Manage access to open Wiza’s app admin settings.
If Wiza is not approved, click Approve apps and select Wiza. Follow the approval steps to choose users and review permissions.
2. Allow the sequence permissions
Open Data Permissions.
Find the optional permissions for reading sequences and enrolling contacts in sequences.
Turn on both permissions.
Save your changes.
These permissions let Wiza show available sequences and add contacts to them. You do not need to enable unrelated optional permissions.
These settings apply to all users, including admins. A user cannot select a permission during connection if your app settings block it.
3. Give your team access
Open Install Permissions.
Allow the users or teams who need to connect Wiza.
Save your changes.
In Settings → Users & Teams, also check each user’s assigned seat and sequence permissions. Make sure the required sequences are shared with them.
4. Ask each user to reconnect
Admin approval does not update an existing Wiza connection automatically. Each user must complete the steps below.
If you also use Wiza, complete these steps for your own account.
For users: reconnect HubSpot in Wiza
1. Check your sending inbox
In HubSpot, go to Settings → General → Email.
Make sure your personal inbox is connected. Its email address must match the HubSpot login email you use to connect Wiza.
If needed, click Connect email account and follow HubSpot’s instructions.
2. Open the setup dialog in Wiza
Open Integrations in Wiza.
On the HubSpot card, click Enable sequences.
In the dialog, click Reconnect.
3. Approve sequence access in HubSpot
Sign in with your own HubSpot user.
Select the HubSpot account you use with Wiza.
Select the permissions for reading sequences and enrolling contacts.
Complete the connection.
If the sequence permissions are disabled, stop here and contact your HubSpot Super Admin. Ask them to follow the admin steps above.
4. Confirm setup
Return to Wiza. You should see “HubSpot sequences enabled.”
Wiza can now access sequences through your connection. Enabling access does not enroll any contacts by itself.
Troubleshooting
The sequence permissions are disabled or unavailable
Ask your HubSpot Super Admin to check:
Your HubSpot subscription supports sequences.
You have the required seat and user permissions.
Wiza’s optional sequence permissions are enabled.
You are allowed to install Wiza.
Then reconnect from Wiza again.
Wiza says “Couldn’t enable HubSpot sequences”
The connection did not include both sequence permissions. Check the requirements above, then reconnect and select both permissions.
I cannot click Enable sequences in Wiza
Your Wiza account may restrict integration management. Contact your Wiza admin for access. This is separate from HubSpot permissions.
Setup succeeded, but HubSpot sequences do not appear
HubSpot must be your primary CRM in Wiza. Another eligible connected sequencer, such as Outreach, Salesloft, Gong, or Nooks, takes priority over HubSpot.
Also check that the sequences are shared with your connected HubSpot user. Contact Wiza support if you need help checking your integration setup.
Wiza says no HubSpot inbox is connected
Connect the email address named in the error under HubSpot Settings → General → Email, then try again.