As the administrator of a team account, you can oversee the activities of your team members. This article provides a detailed overview of how you can navigate through and make the most of these administrative capabilities.
In this article:
Overview of User Usage
When you sign in, you'll be welcomed with a personalized message and an overview of your account's analytics. Right beside these analytics, you'll find your name in a small white box. Clicking on this box will reveal the names of all the users under your account. Selecting any of these names will bring up a user-specific overview, giving you insights similar to what's shown on your dashboard, as illustrated in the image below.
Customize time frames
You also have the flexibility to examine a user's activity over different time frames, up to a maximum of 90 days. This can be done by adjusting the settings in the box next to the name dropdown section. Once you've chosen a user, the system will immediately display key metrics such as the number of credits consumed and contacts created.
Usage pattern graphs
To provide a clearer picture of usage patterns, there are three different graphs located underneath these metrics. These graphs are designed to display the usage data in a visually appealing and easily digestible format.
Viewing exported lists by users
If you're interested in seeing the lists that your team members have exported, you can do so by navigating to the 'Lists' tab in your account. Here, you'll find a dropdown menu similar to the one on the main dashboard. This menu will be set to "Owned by: Your name" by default. Click on it, and you'll see the names of all the users under your account. By selecting a specific user, you can view and download any lists they have exported.
*TIP*: It's important to note that not every list will be organized under one folder. To view lists from different folders, you should select the appropriate folder from the dropdown menu, as shown in the image below.
This guide is designed to help you effectively manage and understand the activities within your Wiza team account, ensuring you have a full grasp of your team's utilization and output.
If you don't currently have a team and wish to set one up, check out the recommended articles below to get set up.