When enriching data, you may encounter the following errors:

"You may only use one Linkedin per account; contact us to resolve this."

OR

"LinkedIn account is locked."

This issue typically arises if you try to use Wiza with multiple LinkedIn accounts, or if multiple users are accessing the same LinkedIn and Wiza account to enrich contact data. It's important to note that each Wiza account should be linked to just one LinkedIn account, ensuring that every Wiza account is associated with a single LinkedIn user.

Please contact us via live chat or email us at hello@wiza.com with the LinkedIn account link you intend to use for data enrichment going forward, and we'll take care of the update for you.

If your colleagues are also interested in using Wiza, check out the article below on how to create a team, so they can get started too.

If you have any further questions, feel free to drop us a message in our live chat or email us at hello@wiza.com. We’re here to help!