Wiza's Security Incident Response Plan provides a structured and efficient approach to addressing potential threats to our computer systems, data, and networks. This plan applies to all Wiza information systems, networks, and anyone who accesses these resources.

It comprises critical technical and support staff trained to respond swiftly and effectively to various security threats, including hacker attempts, data breaches, and system interruptions.

For urgent help with a security incident, contact our support team 24/7 at hello@wiza.com.

Incidents are classified as Severity 1, 2, or 3 to determine the response protocol, ranging from immediate action for high-severity incidents to standard procedures for lower-risk situations.

The plan outlines steps for initial investigation, containment, recovery, and remediation of incidents to ensure security vulnerabilities are addressed and systems are restored and secured.

Following an incident, a review is conducted to identify the scope, response effectiveness, and areas for improvement. Recommendations are made to prevent future occurrences.

Wiza commits to annual testing and review of the Security Incident Response Plan through simulations and scenario walkthroughs to identify and address process gaps, ensuring continuous improvement in our security posture.

Please take a look at the attached PDF for more detailed information on our Security Incident Response Plan, including specific procedures for incident classification, response actions, and team responsibilities.

This brief guide offers an overview of the essential elements of Wiza's plan to efficiently manage and mitigate security incidents. The attached PDF provides comprehensive insights and guidelines for in-depth understanding.