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The Wiza Chrome Extension keeps asking me to log in
The Wiza Chrome Extension keeps asking me to log in

Unable to authenticate the Wiza chrome extension? This should help.

Justyn Dyer-Potzinger avatar
Written by Justyn Dyer-Potzinger
Updated over a week ago

There could be several reasons why you're facing this issue. First, ensure you're fully logged into your Wiza account. Once confirmed, check the following steps outlined in this article.


In this article:


Update Extension

If your Wiza extension hasn't been updated recently, right-click on it, choose "Manage extensions," and verify the current version. Visit the Chrome Web Store to check for updates and install if needed.

Manage extension


Site Access

Ensure LinkedIn is enabled for Wiza access. Right-click on the extension, select "Manage extension," and navigate to "Site access." If LinkedIn is disabled, turn it on and refresh LinkedIn.

Manage extension

Site access


Other LinkedIn Extensions

Disable other extensions temporarily to check if conflicts are preventing Wiza from functioning properly.


Incognito Mode

If you prefer using Incognito, enable Wiza access by right-clicking the extension, choosing "Manage extension," navigating to "Site access," and enabling "Allow in Incognito."

Manage extension

Allow in Incognito


Cookies

Chrome extensions rely on cookies. To ensure smooth operation, access Chrome settings, search for "Cookies," and enable third-party cookies.

Settings

Third-party cookies

Block third-party cookies in Incognito mode


Clear Data

As a last resort, clear cookies by clicking the three dots at the top right of your browser, selecting "Settings," "Clear browsing data," and choosing "Cookies and other site data" for the specified timeframe.

Settings

Clear browsing data


We hope these steps resolve the issue. If not, reach out to our live chat support or contact hello@wiza.co for further assistance.

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