There could be several reasons why you're facing this issue. First, ensure you're fully logged into your Wiza account. Once confirmed, check the following steps outlined in this article.
In this article:
Update Extension
If your Wiza extension hasn't been updated recently, right-click on it, choose "Manage extensions," and verify the current version. Visit the Chrome Web Store to check for updates and install if needed.
Site Access
Ensure LinkedIn is enabled for Wiza access. Right-click on the extension, select "Manage extension," and navigate to "Site access." If LinkedIn is disabled, turn it on and refresh LinkedIn.
Other LinkedIn Extensions
Disable other extensions temporarily to check if conflicts are preventing Wiza from functioning properly.
Incognito Mode
If you prefer using Incognito, enable Wiza access by right-clicking the extension, choosing "Manage extension," navigating to "Site access," and enabling "Allow in Incognito."
Cookies
Chrome extensions rely on cookies. To ensure smooth operation, access Chrome settings, search for "Cookies," and enable third-party cookies.
Clear Data
As a last resort, clear cookies by clicking the three dots at the top right of your browser, selecting "Settings," "Clear browsing data," and choosing "Cookies and other site data" for the specified timeframe.
We hope these steps resolve the issue. If not, reach out to our live chat support or contact hello@wiza.co for further assistance.